The tech industry saved many lives during this pandemic. Compliance with social distancing standards would be way lower if people had nothing to do at home but watch TV. Even social media is showing its bright side. People are using it in more positive ways, connecting with each other and largely sharing quality information regarding Coronavirus. Life would have come to a halt without modern internet technology, almost warranting a calendar pause until the pandemic passes.
That being said, there's a lot of variability in the social value of tech industry jobs. At risk of being pedantic - you can net society more social good if you transition to a higher social value job within the same industry. It takes many years to become a doctor, and many people compete for that career so you wouldn't expand the supply of medical labor. Moreover, medical industry cronyism plays a part in bankrupting America with little to show for it. You should do what you want ultimately. I've just seen some people self-flagellate when they're actually doing really good things for society.
Agreed. I think there's plenty of space to make a difference in tech. I don't think it's automatic in any way (i.e. making a positive social impact) -- I think the choices of every CEO and every worker matter. Facebook and/or Google could turn the industry in completely different directions (e.g. more centered in providing culture, growth and genuine interaction) if there was the will. The extent to which they're glorified ad-machines is a choice.
And outside of that (i.e. big tech) there's plenty to invent and contribute in countless ways. Medical equipment, niche technology products, innovative and useful consumer technologies, the warriors we don't hear about improving industrial processes and everyday stuff, etc.
I have younger friends looking to enter the game industry. I tell them: make sure you don't land somewhere that makes you start hating what you loved just so you can tell yourself you make games (having addiction-machine mobile games in mind). Better work anywhere else and wait for the opportunity to do it right, I believe.
Selling your soul is always a choice... and it's not an easily replaceable good.
There is burnout across medicine and various other verticals that Technologists hope to retire into. I do think there needs to be a support network to help modern knowledge workers recognize the dignity and value of their labor. Some of the possible exercises could include practicing empathy during the work day, learning to explore where their labor helps the world, and recognizing the things about the systems around us that we cannot change.
Working on public policy is a worthwhile (and uphill) fight for sure. But it lacks imagination to suggest that impact at scale isn't possible in tech (examples: robust low cost medtech for non G7 economies, same for finance in those markets, support systems for large scale NGO efforts, access to justice efforts, etc. etc.). Clearly these opportunities exist, but they may be under resourced relative to lucrative tech options.
With that said, here is my example: Medicare For All would save us $450 billion, and avoid 68k preventable deaths, every single year. I find it a stretch to suggest that ambitious goals such as that "lack imagination". Such impact is simply not obtainable with tech or NGOs alone. Even Bill Gates has needed roughly $50 billion to drive forward his foundation's humanitarian efforts (but admittedly, is very efficient, with estimates of having saved ~122 million lives through their work).
I don't think this is a counterexample, and the imagination lacked wasn't in the scope of what can be done in policy work, but in the scope of what can be done in tech.
To stay with your examples, some of the Gate's foundation efforts have largely been tech efforts, some haven't. Some of the things I mentioned off-the-top have potential to reach 10s to 100s of millions of people. MFA is a big $ number partially because the US healthcare system is expensive and inefficient, so that draws focus on $ saved ... other efforts may focus on lives impacted at much lower $ impacts.
Most public policy work isn't as big as MFA either.
I'm not saying policy work isn't important or impactful. I'm rejecting the idea that you (generic 'you') can't have similar effect in technology to what you might be able to achieve in policy; especially the idea that this is so clearly true that the "right" thing to do is quit technology to go into policy. Even assuming you can be as effective in policy work as you are in tech work, which isn't a given.
You're welcome. I think it's a really interesting question in general: where do I want to spend my working time, and to what end? I've spent quite a bit of time thinking on it for my own case, and trying to find technical areas where I hope to be able to find an impact. It was the majority reason I left academic work (not that I am saying that can't be impactful).
Making companies that matter work more efficiently is meaningful progress. I've never had the thought that what I do isn't making a difference for the next generation.
It doesn't matter what you do, there will be days you wish you had a different job.
How do you think a doctor feels when he sees some fat patient going into the donut shop (or all you can eat buffet) after he told them to go on a diet and lose weight. (is this worse than the person who dies of bad genes caused heart attack despite talking their medications, exercising and eating well - another thing doctors see)
While my grandfather was in the hospital years ago, the patient in the room next door was recovering from a quadruple heart bypass. He didn't like the hospital food so his family brought him cheeseburgers from the fast food restaurant down the street.
absolutely. Or even less exotic: they probably won't make a (sexy) TV show about IT in a hospital but if you've ever been to one there are massive opportunities to make a huge, meaningful change
There's scope within tech. I recently moved to the NHS as a software engineer and it's amazing the amount of low hanging fruit there is. The main issues are politics and the fragmentation of existing tech but if you're an engineer with good people skills and the ability to deal with lots of system integrations you can have a lot of meaningful impact.